Runbooks
Operational runbooks for the CRM & Marketing Platform.
Quick Reference
| Runbook | Use When |
|---|---|
| Deployment | Deploying to Kubernetes |
| Database Migrations | Running Prisma migrations |
| Incident Response | Handling production incidents |
| Monitoring Alerts | Responding to alerts |
Emergency Contacts
| Role | Contact |
|---|---|
| Platform Lead | TBD |
| DevOps | TBD |
| Database Admin | TBD |
Key Resources
- Kubernetes:
crmnamespace - Database:
crmdatabase - Redis: Shared cluster
- Logs: Grafana Loki
- Metrics: Prometheus/Grafana